Refund policy

All Sales Final – No Refunds

All products are sold as-is. All sales are final. We do not accept returns, exchanges, or issue refunds for any reason, including but not limited to change of mind, allergic reactions, or dissatisfaction with the product.

Please review product descriptions and ingredient lists carefully before purchasing. If you have any questions prior to purchase, contact us at [wndlipfactory@gmail.com].

By completing your purchase, you agree to this policy.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.